3D Print - Support and Service Representative - Charlotte NC

Due to constant research and development VOCO has become one of the fastest growing dental manufacturing companies worldwide. Headquarters and production facilities are located in the North of Germany where more than 160 different dental materials are manufactured and marketed to over 100 countries around the globe.

In 2000 VOCO successfully entered the U.S. marketplace. To meet the continuing demand for our dental materials in the USA, we hire an additional  

 

 

3D Print Support and Service Representative

for Charlotte, NC (Indian Land, SC)

 

Job tasks incude:

 

  • Operate 3D printers and print customer cases
  • Troubleshoot equipment and software issues
  • Conduct end-user online training
  • Keep track of the company’s capital equipment and event calendars
  • Function as support to the department director on various projects
  • Assist the Digital  Sales Department
  • Follow up on leads

 

We offer

Competitive Salary

Medical, Dental and Vision plan

Short- and Long-Term disability, Life Insurance

401k, 125k, plans

Vacation + standard holidays

Opportunity for future growth

Intensive introductive training

Your qualification

2+ years’ customer service, training/education, sales or a related field of experience

Ability to work collaboratively in a team environment

Excellent over-the-phone customer service skills

Adept at diffusing high stress situations

Excelletn follow up skills

Have a deep understanding of the customer experience

Ability to manage multiple projects and coordinate resources while meeting deadlines

Strong organization and communication skills

Excellent verbal and written communication skills

Proficient with 3D design software and MS Office Suite (emphasis Excel/Power Point),

3D print and dental lab experience are an advantage, but not required

How To Apply

Do you have a winning personality and want to be part of a winning team?Apply today. Please e-mail your application including a covering letter and CV stating your earliest possible starting date to Erica.Zerante@voco.com

Learn more about VOCO

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